 | Terms And Conditions |  |
About Us This web site is owned and operated by SMG Development who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
SMG Development
114 Longton Lane Rainhill Prescot Merseyside L35 8PA United Kingdom
Phone: 0845 838 6182
Email: martin [at] magicbookshop [dot] co [dot] uk
GB859481671
|
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Delivery Schedule We will normally send your order to you in 2 to 4 business days (Monday to Friday)
You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
All items are shipped by Royal Mail First Class and proof of posting is obtained. If you have not received your order within 7 working days (Monday to Friday) please contact us ASAP so that we may consult the postal services to rectify any problems that may have occured. |
| Back Orders We do not allow back orders to be placed, if we cannot supply you an item within a timely manor we feel that it is best not to allow ordering. |
| Tax Charges For orders made from the UK or the European Union, 15% VAT is added where applicable. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. We do not store any credit card information either locally or online at our magicbookshop.co.uk site. All orders are processed by wither SagePay or paypal dependant on which method is chosen during checkout. |
Guarantee We guarantee your satisfaction. Please see our returns policy below.
|
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 838 6182
(International +44 0845 838 6182
) or write to us at 114 Longton Lane, Rainhill, Prescot, Merseyside, L35 8PA, United Kingdom - Please note that we are mail order only and cannot allow visitors to our premises unless firstly authorising a schedule with us in advanced. |
Privacy Policy SMG Development do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund as logn as items are unused and are returned sealed. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 10 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
|
|
|
